International Shipping
Worldwide ancestral skincare, delivered with care
Ancestral Secret crafts 100% natural, handcrafted cosmetics made with grass-fed beef tallow, essential oils and nurishing carrier oils.
All products are made in the United States and free from synthetic chemical, parabens, sulfates and artificial preservatives
Countries We Currently Ship To
We currently offer international shipping to
Mexico
Colombia
Canada
Chile
Puerto Rico is treated as a US domestic destination (no customs process required)
Important Ingredient Notice
Our products contain USA sourced grass-fed beef tallow, a natural animal derived ingredient traditionally used in ancestral skincare
Because some countries have specific import regulation, we recommend contacting us before placing your order if you are unsure about your country's requirements
Estimated Delivery Times
Order can be processed within 1 - 2 bussiness days after payment confirmation
Shipping Rates
Shipping costs are automatically calculated at checkout based on your destination and package weight
We currently ship internationaly with DHL Express offering
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Fast delivery
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Real-time Tracking
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Secure international shipping
Custom Duties & Import Taxes
International order may be subject to import taxes, VAT, custom duties or local feed determined by your country regulations. These charges are the responsibility of the customer and are not included in theproduct or shipping price
Order Tracking
Once your order ships, you will receive a confirmation email with your DHL tracking number and a real-time tracking link.
If you have any questions about your shipment, contact us at info@ancestralsecretallow.com with your order number.
About our natural Ingredients & Customs
All Ancestral Secret products are finished cosmetic products manufactured in the United States for external use only. Our formulations use cosmetic-grade USA beef tallow and internationally recognized INCI ingredient labeling.
If customs authorities require additional ingredient information, we are happy to provide supporting documentation whenever possible.
Undelivered or Returned Packages
If a package is returned due to:
an incorrect address provided by the customer or refusal to pay customs fees or taxes, the customer will be responsible for any reshipping costs.
We are unable to offer refunds for packages confiscated or rejected by customs due to local regulations outside our control.
Damaged Packages
If your order arrives damaged:
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Photograph the package and products immediately upon delivery
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Contact us within 48 hours at info@ancestralsecretallow.com
We will work directly with DHL Express to resolve the issue and provide an appropriate solution.
Contact Us
For any shipping-related questions, feel free to contact us:
Response time: 24–48 business hours
Thank You for supporting ancestral skincare crafted with purity, tradition, and purpose
-The Ancestral Secret Team